VO Rate Calculator

Legal

Billing & Refunds

$2.99 per month, renews automatically, cancel in three clicks. Everything about money in one place.

Last updated August 3, 2026  ·  Effective August 3, 2026

Everything about money, in plain language, in one place.

The plan

Price$2.99 per month
RenewsAutomatically, every month, until you cancel
IncludesThe full calculator, both rate books, saved quotes, exports, and updates
CancelAny time, in a few clicks, from inside the app
CommitmentNone. There is no minimum term and no cancellation fee.

This is an automatically renewing subscription. When you subscribe, we charge $2.99 immediately, and then $2.99 again every month on the same date, using the payment method you gave Stripe. It keeps renewing until you cancel it. You can cancel at any time, and cancelling is as easy as subscribing was.

Prices are in US dollars. Any sales tax or VAT that applies is calculated and shown at checkout.

How to cancel

  1. Sign in and open My studio.
  2. Click Manage billing. That opens the secure Stripe customer portal.
  3. Click Cancel plan.

That is the whole process. No phone call, no email, no retention queue, no form to fill in.

When you cancel, your subscription stays active until the end of the period you have already paid for, and then stops. You keep access to the calculator until that date. Your saved quotes stay in your account, and you can still sign in and export them after the subscription ends.

If you would rather not use the portal, email rider@ridervo.com from your account address and we will cancel it for you.

Refunds

We would rather have a happy former subscriber than an unhappy $2.99.

  • Something went wrong on our side, or you were charged in error. Tell us

and we will refund it. That includes duplicate charges and charges after a cancellation that should have gone through.

  • You forgot to cancel and were charged for a period you have not used.

Email us within 14 days of the charge and we will refund it, provided you have not used the service in that period.

  • You used the period. We do not generally refund a period you have

already had the benefit of. Cancelling stops the next charge.

Refunds go back to the original payment method and normally appear within five to ten business days, depending on your bank.

None of this affects statutory rights you may have under the consumer law where you live, including any right of withdrawal.

If a payment fails

If a renewal payment does not go through, Stripe will retry it and email you. Your account moves to a "past due" state and the calculator pauses until the payment succeeds. Nothing is deleted. Update your card from Manage billing and access comes straight back.

Price changes

If the price changes, existing subscribers get at least 30 days' notice by email before it applies to their renewal, with the new price stated plainly and a reminder of how to cancel. Cancel before the renewal and you are never charged the new price.

Payment security

Payment is handled by Stripe, a PCI Service Provider Level 1 processor. Card details are entered on Stripe's own pages and stored by Stripe. We never receive, see, or store your card number. What we store is a customer reference and whether your subscription is active.

Before you dispute a charge

If a charge looks wrong, email rider@ridervo.com first. We can almost always sort it out the same day, and a refund from us is faster than a bank dispute. But you keep every right you have with your card issuer.

Your billing records

Stripe emails a receipt for every charge, and the customer portal has your full invoice history. Stripe keeps its own payment records under its financial obligations even after you delete your account with us.